by Wayne Pales | Aug 9, 2017
Malcolm Turnbull has summoned the heads of Energy Retailers to provide more information to consumers. This change is aimed at helping the community make better energy decisions…but in my opinion, it is not going to deliver any meaningful results. Why? Because if we...
by Wayne Pales | Aug 1, 2017
I’m over the halfway mark of my new book, “The Digital Utility: How To Use Energy Data To Deliver Customer Value”. I have been wondering how policy has such a profound effect on many people’s ability to innovate? I work with very smart...
by Wayne Pales | Jul 26, 2017
Many of us in the utility industry have suggested consumer adoption of home automation is a ‘sleeping giant’. One that could transform residential demand-side management. Apple’s recent announcement of the HomePod, a device that serves as a hub for your...
by Wayne Pales | Jul 19, 2017
Reforms are sweeping through the Australian electricity industry. As part of its Power of Choice (PoC) program, we will see massive changes to the way the industry manages meters and meter data. In most countries around the world, it is the network part of a Utility...
by Wayne Pales | Jul 11, 2017
With the State Government’s recent decision to opt out of introducing metering competition until at least 2021, there appears to be a one-off opportunity for Victoria (Australia) to demonstrate the value of the data being collected. As the only state in Australia to...