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Do the hard thinking first.

Do the hard thinking first.

In a recent life-hack episode, Tim Ferriss talked about delegation and outsourcing personal tasks and the mistakes often made. What resonated with me most was when he said: “A lot of people delegate because they don’t want to do the hard thinking. You have...
Has Victoria missed an opportunity to create a Smart State?

Has Victoria missed an opportunity to create a Smart State?

Anyone I speak to who is involved in the electricity industry in Australia and even some who are not, has a view of Victoria’s distributor led smart meter rollout. Regardless of opinion, the facts are most Victorian households have smart meters. Across the five...
Is it time for Utilities to rethink the CIS?

Is it time for Utilities to rethink the CIS?

For over a decade many of us in the industry, including the major research firms, have been promoting the benefits of large centralized customer information systems (CIS) from a single vendor. Such an approach may still be valid for some, but with the transformation...