by Wayne Pales | Nov 23, 2016
Recently, I have experienced the benefits of total focus and want to share why the same approach must be taken by Utilities if they are to achieve their goals. For the last six months, I have been writing a book about getting the most from smart meters, demand...
by Wayne Pales | Nov 21, 2016
Despite the massive adoption worldwide of smart meters, there are still many utilities who struggle to get external stakeholders excited about their benefits merely because they are telling the wrong stories. I spoke here about the top five benefits of smart meters...
by Wayne Pales | Nov 15, 2016
Anyone involved in the electricity industry is well aware of the transformation ahead of them. An operating model that has worked the same way for over a hundred years is being disrupted by consumer adoption of behind the meter technologies. It’s one thing...
by Wayne Pales | Nov 9, 2016
It’s December 2011, and my boss took me to lunch. During lunch he asked if I wanted to be the Head of Smart Grid, in one of those tones where you know it’s not a question. To give context, I knew the IT world pretty well, but I knew nothing about smart...
by Wayne Pales | Nov 1, 2016
As a Utility, when your digital journey begins there is often a temptation to start by introducing new digital experiences for the customer. The reality is, the vast majority of people want the basics of safe and reliable power, from a sustainable source, at a...
by Wayne Pales | Oct 27, 2016
Dear CEO, The introduction of smart meters is full of uncertainty. Organisational structures will change, roles will change, and jobs will go as new and improved services change how your business operates. In the face of such a challenge leaders become very protective...
by Wayne Pales | Oct 24, 2016
If a vendor is telling you that their smart meters will work with other systems or service providers without you having to visit the meter, run. We refer to it as interoperability, and there are a ton of smart people working on this, but it is still very much a work...
by Wayne Pales | Oct 17, 2016
With primary school age children in our home, this year I have been introduced to gamification in the education sector, where maths and english are being taught via online games that allow kids to compete against themselves, their friends and sometimes other schools....
by Wayne Pales | Oct 13, 2016
Later this month I will be presenting at an IoT conference emphasizing the critical role smart meter generated data will play in the journey to a Smart City. In preparation for this talk, I have been reviewing all the services that can be introduced with data that...
by Wayne Pales | Oct 11, 2016
Smart meters (and I’ll throw in automated demand response systems here as well) are foundational technologies that a Utility must invest in if they are to realise their digital aspirations. Consumers are adopting digital technologies such as rooftop solar,...
