by Wayne Pales | Oct 18, 2018
Let’s look back on your DR journey so far…. You have spent time defining why your organisation is exploring demand response, and you have a vision that it will be a core part of your business operations at some point in the future. You are piloting a range of demand...
by Wayne Pales | Sep 27, 2018
When developing Demand Response strategies, we talk about knowing why you are embarking on such a journey, deciding what services you will introduce and how you will introduce them. We need to also talk about the timing and when these services will be scaled out. I...
by Wayne Pales | Sep 20, 2018
There remains no globally agreed definition for the terms Distributed Energy Resources (DER), and Demand Response (DR) and, like many other ambiguous terms in our industry, you may be thinking so what! Without clearly articulated and agreed definitions you run the...
by Wayne Pales | Sep 12, 2018
The most important activity when starting your demand response journey is to know your why. Within my CLASS framework, discovering your real why is one of the first activities, and to this day it remains the most challenging. Utility professionals usually start this...
by Wayne Pales | Sep 4, 2018
In recent weeks I have described the four steps of the CLASS framework for demand response. During the months when I was developing this framework, there was something constantly nagging at me. While the four steps of Clarify, Lead, Articulate, and Solve would deliver...
by Wayne Pales | Aug 29, 2018
Solve is the fourth step in the demand response CLASS framework and is where you move into detailed design and implementation; it is the ‘how’. For many of us, and often to our detriment, ‘solve’ is the first step we take. After all, a large percentage of...
by Wayne Pales | Jun 27, 2018
In this post, I introduce you to the third step in the CLASS framework, ‘articulate’, where we focus on making sure you have a consistent set of authentic messages that can be used by your internal stakeholders. By the start of this third step you will...
by Wayne Pales | May 29, 2018
In my last post, I introduced you to step one of the CLASS framework, CLARIFY. I explained that, as with anything you do, personal or professional, for it to deliver sustained success, your ‘why’ must be clear and compelling. The second step in the CLASS framework is...
by Wayne Pales | May 22, 2018
In my last post, I introduced the CLASS framework. Five steps, that when followed, will increase the likelihood of a successful demand response program at scale. Step one in the CLASS framework is CLARIFY. As with anything you do, personal or professional, for it to...
by Wayne Pales | May 9, 2018
Having been involved in designing and delivering demand response programs for many years, I often get asked “what is your approach” or “what lessons have you learnt”. Demand Response is deservedly getting increased attention here in Australia, and as a result of the...
